Manage replies · Reply inbox

Read every reply, sorted the way an inbox should be

A real inbox for outbound email: hot leads, needs reply, auto-handled, with tags you actually control.

IllustrationFictional names, companies and messages. Counts come from one measured run.

01Why it works

Three things it gets right.

Every reply is matched to the right workspace through your sender domain, so a reply never lands in someone else's inbox. Mailbase classifies intent — hot, warm, cold, objection, out-of-office — assigns it to a teammate, and surfaces collision warnings when two people start typing at once.

Intent classified on arrival

Inbound replies arrive at your sender domain's reply address (received by Amazon SES), get classified into hot / warm / cold / objection / OOO, and land in the right workspace inbox with a one-sentence suggested move.

Teammate assignment + collision detection

Assign threads to teammates, see who's drafting now, and get a blocking warning before two of you reply to the same lead.

Saved views + SLA filters

Needs-reply and SLA-overdue filters out of the box. Save your own filtered views — assignee, state, intent. Hot-lead pipeline board for the threads that matter.

02What it ships with

The pieces, one by one.

  1. Replies come back to your own sending domain and land in the right workspace
  2. Hot · Warm · Cold · Objection · OOO classification
  3. Teammate assignment with collision detection
  4. Private internal notes, follow-up tasks with due dates
  5. Pipeline board for hot leads (new → qualified → meeting → proposal → won/lost)
03Related

Works with the rest of the loop.

Start today

Try it in your workspace.

Free to start. No credit card. Managed sending, or your own Amazon SES.